Pay-Per-Call Advertising - Is Anyone Calling?

by Garrett Smith on February 6, 2008

I read yesterday that VoIP, Inc released their patented Pay-Per-Call advertising network “RazrClick”. In a nutshell, RazrClick allows advertiser to receive placement across a search or content and pay $8 to $10 for every call they receive from a probable purchaser. Sounds like a slam dunk right?

While VoIP, Inc touts that they have agreements with Google and eBay to leverage their technology, it has been widely reported that Google’s first pay-per-call trials where yielded poor results and that pay-per-call was no longer a priority. If the king of online search advertising trials were not well received and they show little interest in pursuing it in the future, it could signal that what seems like a no brainer could be a dud.

My take is that most folks using the Internet to shop are trying to avoid interaction and that the prospects of calling a merchant are not as attractive as placing an order online or sending an email inquiry. That and the fact that advertisers are being charged $8 to $10 per call, leads me to believe that although pay-per-call has a lot of hype, like it’s ad supported calling brethren, just does not have legs.

{ 1 trackback }

Pages tagged "voip"
02.07.08 at 4:00 am

{ 5 comments… read them below or add one }

1 luca 02.07.08 at 6:50 am
2 Michael White 02.07.08 at 9:38 am

8-10$ Per call? Online tire kicking now has a dollar amount associated with it.

Nice article…

3 Michael Talbert 02.08.08 at 5:49 pm

The day after they announce the deal with Google and eBay, VoIP Inc. shuts down its network operations.
Another pure play VoIP provider bites the dust.

4 thehitman 02.09.08 at 5:15 pm

(VOIC 0.01, +0.00, +47.3%) this could help the company grow their business… away from VoIP.

5 Khyle 02.11.08 at 2:24 pm

A couple comments:

*First - full disclosure - I work for IfByPhone, a company that provides Click-to-Call and other features.

I think integrating click-to-call links with specific types of ads might make sense, depending on the market. Someone googling for “chicago plumber” might be more likely to call without visiting a website than say “LCD TV.” I’d just expect that the risk-reward proposition to be a very important part of marketing campaign.

However, given those price points, that is a big and risky cost to the people taking out the ads. The real value is getting people to their site and then putting click-to-calls in specific areas of their site that will allow them to get higher quality leads at a much cheaper price than the Pay-per-call program you mention.

Leave a Comment

You can use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <code> <em> <i> <strike> <strong>