Smith On VoIP

I should probably be ashamed to admit this, but for the longest time I thought of and wanted VoIP to merely be a low cost replacement to traditional VoIP.

As sales professional I found that when it came down to it most SMB’s did not need the features and functionality that VoIP provided and as a marketer became frustrated that the one thing that truly matter to the vast majority of customer was saving a few nickels.

Over the last six months, though, I have been investing heavily in researching tools, plug-in’s and software that will make me more productive. As my workload has increased without the luxury of more hours in the day, I am forced to do more with the same. Since I am a heavy internet user and I always have a browser open (and by always I mean 18 - 20 hours a day), most of what I see during the day is my lovely Firefox browser. I found many great productivity enhancing plug-in’s for Firefox, yet I am wondering why Firefox (or any other browser for that matter) does not natively come with voice capabilities. I have long been a user of Skype’s Firefox extension, but as a platform that is very widely used, why is voice not a standard. I mean, I am not alone. I have to imagine that their are millions using a web browser all day long. Seems like their is one heck of a revenue opportunity, not to mention some awesome mash-up capabilities that would extend the functionality of Firefox as an IP platform rather than just a web browser.

Maybe I am a little off, but I wish Firefox natively offer voice capabilities; and I am thinking if it did others would use it too.

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