Skype and SalesForce.com Hook Up

by Garrett Smith

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Skype Continues Push Into The Business Sector

Skype and SalesForce.com announced today Skype For Salesforce, which was developed and maintained by PamConsult GmbH, a Skype Developer Program partner that specializes in developing applications for the Skype and eBay platforms.

Skype for Salesforce enables salesforce.com customers to easily make and receive Skype calls or initiate text chats directly with other people whose Skype contact names and presence indicators can now be added manually or imported automatically into Salesforce. SkypeOut calls to non-Skype users’ traditional phone numbers can also be initiated with a single click. Conference calls of up to 10 participants (including the host) can now be conducted using Skype for Salesforce and can accommodate any combination of Skype and non-Skype users.

Skype for Salesforce can be immediately downloaded for free and installed through a simple four-step process. For more information on Skype for Salesforce, visit http://www.salesforce.com/appexchange

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