eBay’s mishandling of Skype continues

by Garrett Smith

Thanks for returning. You're a very smart person.

eBay’s inability to fully integrate and maximize the potential of Skype within it’s core offerings has been well documented over the last few years. And even in prepping Skype for sale or an IPO, eBay continues its string of boneheaded moves when it comes to the world most popular voice and video service.

According to a statement released by eBay recently, eBay is discontinuing Skype voice and chat buttons in listings as of 10th June 2009 in an effort to remove features with limited buyer and seller usage. The move will start with eBay’s UK site and one can assume it will eventually happen across all of eBay’s sites.

You’d think that at a time when you’re getting ready to sell or go public the eBay team would be trying to increase usage (thus resulting in increased profits) - not decrease it. Sure eBay should protect it’s proprietary innards that Skype is tied to, but remove it completely?

That just doesn’t make business cents.

Scoop via TechCrunch

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VoIP News » Blog Archive » Wednesday Links: Jaxtr Sold, Skype Mishandled
06.10.09 at 9:49 am

{ 2 comments… read them below or add one }

1 Peter Radizeski 06.04.09 at 9:12 am

What company has successfully integrated a merger/acquisition? Some might say Paetec but like so many telcos even that company runs Allworx as a separate subsidiary. Level3. AT&T. Verizon.

Acquisitions are more about Wall Street, bankers, bonuses, and actions to cloud non-organic growth, IMO. In some cases, to stymie competition. Rarely is acquisition about integration.

Only Cisco seems to handle acquisitions well.

2 Shawn 06.17.09 at 12:56 pm

@Peter Radizeski - I would argue that Tekelec’s acquisition of Steleus went smoothly–and became a huge profit center for them.

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