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5 Mistakes SMB’s Make When Switching to VoIP

Free in network calling – check.

Save money on long distance calling – check.

Cool new phone – check.

What was that you said? Huh? Do you hear echo? Let me call you back in a minute – check.

VoIP sucks! – check.

Sound familiar? It does to me. Every day I hear these complaints – on phone calls, emails and my new favorite – in tweets. Listen up people – VoIP doesn’t suck – that is if you do it the right way. Deploying VoIP doesn’t require a degree in rocket science, but it does require some common sense and a little friendly advice from your friendly VoIPhead – me.

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How To Select a VoIP Consultant

What Do You Need to Look For in a VoIP Consultant?

Enterprise VoIP Planet is running a series of articles on migrating your business to VoIP. Their most recent article centers around becoming a VoIP consultant, one that specifically deals with the trixbox/Fonality PBXtra solution. In the article, Carla Schroeder mentions two rules that all VoIP consultants should live by:

  • Leave the Geek at Home. Sell a Solution, Not a Box.
  • Talk Least, Show Most. Build yourself a sleek, attractive demo unit.

Slim advice for sure, but you might be asking yourself what this has to do with selecting a VoIP consultant.


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