Cancel Your Service? Answer 20 Questions First!
Posted: September 30th, 2006 | Author: Garrett Smith | Filed under: VoIP Commentary | 1 Comment »Pal Tom Keating had a whale of a time trying to cancel his Vonage VoIP service. Make sure you read and listen to the conversation.
[...] Seems that Comcast’s might be lying. Slashdot had a funny little article on some comments made by Wang of WangScript about a call that his wife received from Comcast about them switch to Comcast’s Digital Voice Service. Will the post is two month’s old, it is interesting nonetheless. It is especially intriguing after Tom Keating’s post on canceling his Vonage account. I guess all of this highlights what happens when your lowest paid employees are the ones interacting with your (perspective) customers. [...]