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The Near Future of VoIP - Mike Oeth, CEO Junction Networks
Thanks for returning. You're a very smart person.
One of the VoIP services that I use quite often is Junction Network’s OnSIP VoIP service (especially good when using with Rf.com on the Apple iPhone), so it is only natural to have their CEO, Mike Oeth tell me a little bit more about what he’s sees as the near future of VoIP. Mike is an industry veteran, having held number senior level positions in at a variety of software, telecommunications, managed services and Internet companies. Prior to Junction Networks, Mike was with AboveNet, Inc, formerly Metromedia Fiber Network, Inc., a facilities-based provider of end-to-end optical solutions for communications carriers, corporate and government customers in the United States and Europe. He has also served as the CTO of LivePerson, Inc., the award-winning industry leader in live chat customer service over the Web.
If you can’t tell, Mike is a “what’s next” kind of guy. Let’s see what he has to say.
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Economic Woes Present Open Source VoIP Opportunities
I know, I know - you are sick of hearing about how you will soon be sleeping under an overpass. I get it, I am going to miss running water just as much as the next guy. But what I don’t get is why more people aren’t talking up the fact that the current economic woes present an amazing opportunity for open source VoIP. That’s right. I think that:
economic woes = open source VoIP opportunity
Why?
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Digium to Aggressively Build Out Their Channel
Today Doug Mahoney at FierceVoIP did an awesome interview with Digium CEO Danny Windham on Digium, SwitchVox and the future (Get the full thing here). During the interview Danny revealed some pretty pertinent facts about where Digium and SwitchVox and their next focus - building out their channel. To me this is a smart - and exciting focus, as it will further the proliferation of Digium’s cornerstones - Asterisk and SwitchVox - into the mainstream SMB sector.
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Asterisk Gets a Facelift
Everybody’s favorite open source telephony system has gotten a new look. Earlier today Asterisk GUI 2.0 was released for Asterisk and it looks great.
Take a look for yourself here.
Asterisk has been dogged in the past by many for not having a better GUI for those who are not interested in using command line to configure the platform. To their credit Digium has made tremendous strides in this area and continues to improve (as this release proves).
I wonder if they are putting those SwitchVox folks to work on the Asterisk GUI?
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A Lot of Cool New Happenings at VON
If you are a hardware fan like I am, there are a few cool new things out.
- Linksys WIP310 - This a new SIP based WiFi phone from Linksys. It comes with a slick color screen and it 802.11/g compliant.
- SwitchVox AA60 Appliance - Digium owned SwitchVox announced their new SwitchVox appliance which will replace their tower design that is currently in distribution later this month. It is designed to meet the needs of the small business and seems to be their response to the trixbox appliance.
- Aastra Astralink 160 - Based on a Asterisk, Aastra has released their own phone system that seems to replace their own VentureIP phone system that was very popular a few years back. Basic in features, much of the call control and configuration is done on the handset, not the phone system. Set-up to deployment in about 5 minutes.
- IP EVO Xing - Old product, new strategy. According to the folks a IP EVO the once Skype only USB conferencing solution will be re-released in the next two months as an pen SIP based product. When it was available, it was a popular item. Look for demand to quadruple when it comes in an “open” version.
- Zyxel SIP DECT - Zyxel had two different SIP DECT solutions on hand at their both. Neither of them where yet available, but they looked slick and had robust feature sets. More to come on this.
These are just some of the highlights from the first day. I should have more detailed postings about each offering as time permits in the near future.
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Grandstream GXE502x IP PBX Launched At Fall VON
GXE502x IP PBX Touted As An All-in-One Device
It was almost a year ago when Grandstream’s VP of Sales, Bruce Macaloney and I had a conversation about Grandstream offering an IP PBX when he was at the VoIP Supply offices. To me, the one thing that was missing from Grandstream’s portfolio was an IP PBX. “With an IP PBX you would have a complete turnkey system that was cost a fraction of what your competitors are charging and you could transform your sales strategy from a component based business to that of a solution based one,” I said with notion that this was something that no one had ever thought of. “Yea, we are already working on that,” said Bruce. Today at Fall Von, the Grandstream IP PBX was announced.
Grandstream GXE502x Features and Functionality
The Grandstream GXE502x is based on SIP standard and offers an integrated solution for unified voice, data, fax, and video communications for the sub-50 seat business making it a direct competitor to Asterisk, trixbox and SwitchVox. The GXE502x IPPBX appliance integrates a number of key functions in a single stylish and compact (26.5cmx17.5cmx4cm) form factor: SIP server supporting up to 100 extensions and 50+ simultaneous calls per system, high performance data router with dual 10M/100M network ports and integrated PoE (802.3af), 4 or 8-port PSTN (FXO) trunk gateway, 2 telephone/FAX (FXS) ports with lifeline capability in case of power outage, virtually unlimited SIP trunking accounts, fax termination server that automatically converts incoming faxes into PDF files for email delivery or secure storage, unified messaging for voice mail (up to 120 hours), fax mail (up to 10,000 fax pages), and video mail (up to 4 hours), session border controller for automated NAT traversal, and up to 4 conference bridges that allows up to 20 concurrent participants.
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Help! I Can’t Sell My Phone System: Part One
One of the benefits being a relatively seasoned industry veteran working at one of the largest VoIP VAR’s in the world is that I have had the opportunity to use, play around with or demo just about every IP based phone system there is. In the last four years, my list of phone systems includes, 3CX, AllWorx, Asterisk, Asterisk Business Edition, AsteriskNow, CallButler, Cisco Call Manager, Cisco UC 500, Fonality PBXtra, Intuitive Voice, PbxNSIP, Shoretel, Sphere, SwitchVox (both Editions), trixbox CE, trixbox pro, VoiceBox, Vonexus, Zultys and a dozen other open source based solutions whose names escape me.
The interesting thing is though, that besides their granular differences in feature sets they are all essentially the same, yet some of these IP based phone system vendors are enjoying incredible success, while others are struggling (especially the systems whose names escape me).
Why Some Are Prospering, While Others Struggle
If it is true that in general a “phone system is a phone system” (an idea that I strongly subscribe to) then the reason that one IP based phone system vendor has more to do with the sales and marketing of their offering then the actual technology. It is with this idea that I will start with my insights.
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