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Windows market still attracting interest
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With the long term future of Microsoft’s Response Point software still unknown one would think that it’s a signal that the Windows Telephony market is dud. And while Microsoft’s attempt to capture a juicy chunk of the massive small business market seems to have hit a snag, it’s not deterring other VoIP industry players from jumping in with two feet.
One such player is Sangoma. The publicly traded supplier of telephony cards and software out of Markham, Ontario is looking to emerge from the enormous shadow cast by Digium by developing solutions that work with Windows.
Sangoma’s latest offerings (NetBoarder VoIP Gateway Cards and NetBoarder Express 2.0 software), announced today, are designed for those end users, systems builders, reseller and integrators leveraging Windows who want to roll their own VoIP gateways and VoIP phone systems. Similar to what tens of thousands of folks have been doing for the last few years with Linux based platforms like Asterisk.
While a home grown VoIP gateway or phone system is nothing new, Sangoma’s move into the Windows market is and can be seen as a signal that market for Windows based telephony products is a viable one.
Only time will tell if this is the case, but for now at least one Windows proponent is excited about Sangoma’s move.
Nick Galea, CEO of 3CX, whose Windows based phone system has continued to win favor with customers, says the move by Sangoma is, “[Good] for our customers because the complete solution of Sangoma, plus NetBoarder Express 2.0, plus 3CX will be easy to install, easy to use and very cost effective.”
That’s an offering that’s sure to attract interest from the Windows market.
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Open source telephony and the enterprise
A few weeks ago you might have read the article in CIO.com about Open Source in the enterprise. I was lucky enough to be quoted numerous times throughout the article, but I wanted to share with all of you some more of the background information that shaped my remarks.
What follows are my notes and thoughts that were compiled for the article. Hopefully you will find them both insightful and helpful to your business pursuits. Again these are just notes, so please pardon any less than stellar verbose you might find.
Open source telephony and the enterprise
While concerns are still abound enterprises have been using open source telephony solutions for many years. Having personally worked with a dozen large banking institutions over the last five years, mainly using some form of Asterisk (www.asterisk.org) the pioneering open source telephony platform. In addition, if it weren’t for NDA’s, I could run down a “who’s, who” of publicly traded companies and big name private companies using open source telecommunications today.
[click to continue…]
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The Near Future of VoIP - Mike Oeth, CEO Junction Networks
One of the VoIP services that I use quite often is Junction Network’s OnSIP VoIP service (especially good when using with Rf.com on the Apple iPhone), so it is only natural to have their CEO, Mike Oeth tell me a little bit more about what he’s sees as the near future of VoIP. Mike is an industry veteran, having held number senior level positions in at a variety of software, telecommunications, managed services and Internet companies. Prior to Junction Networks, Mike was with AboveNet, Inc, formerly Metromedia Fiber Network, Inc., a facilities-based provider of end-to-end optical solutions for communications carriers, corporate and government customers in the United States and Europe. He has also served as the CTO of LivePerson, Inc., the award-winning industry leader in live chat customer service over the Web.
If you can’t tell, Mike is a “what’s next” kind of guy. Let’s see what he has to say.
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When Phone Systems Become UC Systems
If you follow any of the work I have been doing over the last few weeks you will notice that I have been spending time on the Microsoft Response Point software and accompany product lines. In anlyzing the product’s positioning and relevance within the small business space a glaring trend emerged:
phone systems are becoming unified communications (UC) systems
Today, systems from the likes of Digium and trixbox are no longer phone systems, they are really unified communications systems that offer a “phone system” as one of the many features of their product. In fact, these two companies are not alone in their creation of “more then a phone system.” Almost every company I talk to, work with, or am watching, is moving their phone system to a UC system and the culprit is our friend, integration. For as soon as phone system opens-up, integrates with everything and ties together historically separate communications systems, it has crossed the chasm from phone system to UC system. It is no longer a phone system, but a UC system with phone system capabilities.
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But I Like the Blue Button…
There was a pretty funny quip in the interview I referenced in my last post -
“The thing we’ve heard that what sells Response Point is its really cool voice recognition technology. Most people turn that off after a month. We don’t know why, but they do.”
Ha! Personally, I think that feature kicks - not sure why most would turn it off (I might “not use it” after a month or so - old habits die hard on me. I barely use any of the functions on my IP phone).
But, I thought what sold ResponsePoint was its ease of use - Richard?
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Digium to Aggressively Build Out Their Channel
Today Doug Mahoney at FierceVoIP did an awesome interview with Digium CEO Danny Windham on Digium, SwitchVox and the future (Get the full thing here). During the interview Danny revealed some pretty pertinent facts about where Digium and SwitchVox and their next focus - building out their channel. To me this is a smart - and exciting focus, as it will further the proliferation of Digium’s cornerstones - Asterisk and SwitchVox - into the mainstream SMB sector.
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Skype For Asterisk Released
There was quite the buzz swirling this week about what the “major announcement” from Digium was going to be.
Well, it seems that Digium and Skype have come together to release Skype For Asterisk.
Want to learn more? Head on over to VoIP Insider for the full details.
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